What is a Kiosk?
Self-Service Kiosk Technology from
REDYREF/Livewire Digital
A self service kiosk is essentially a device that allows a consumer to interact directly with a company, receiving a service at their own convenience. The most common example of this is purchasing tickets for a train or bus stop. You simply approach the self-service kiosk, pay your money and receive a ticket, all without waiting in line or asking for assistance. Self-service kiosks are also widely distributed to quick-pay restaurants where the intended goal is to expedite the process of ordering and waiting for your food. These kiosks don’t just extend to commercial aspects, they also are quite useful for checking in and out of hotels, offices also employ them for checking their vendors in and airports utilize their functions for allowing you to check-in to your flight as a means to save time for both you and the business itself.
Types of Self Service Kiosks
Freestanding: Freestanding kiosks tend to be the most popular, with these acting as wayfinders in public malls, with smaller models populating quick-service restaurants. The advantage of a freestanding kiosk is of course visibility, as these tend to be large and prominent, making them easily recognizable and excellent for branding and promotion. The big drawback to freestanding kiosks is that they tend to be more expensive compared to their counterparts as a result of their size.
Wall Mount: Freestanding kiosks tend to be the most popular, with these acting as wayfinders in public malls, with smaller models populating quick-service restaurants. The advantage of a freestanding kiosk is of course visibility, as these tend to be large and prominent, making them easily recognizable and excellent for branding and promotion. The big drawback to freestanding kiosks is that they tend to be more expensive compared to their counterparts as a result of their size.
Self Service Kiosk Examples: Self-service kiosks are available in many different capacities throughout most people’s day-to-day lives, helping to expedite business and errands. These services range from self-check in, pay services and general information printouts. Below are some examples of self-service kiosks you may encounter throughout your daily life.
