The Power To Manage From Anywhere
Livewire Digital’s eConcierge IoT Enterprise Server software platform provides end-to-end integration for your remote IoT solutions. From remote management and monitoring of your device software / hardware to content distribution for your informational and transaction-based self-service kiosk systems, your benefits may include:
Device Manager
- Manage applications on kiosks, digital signage systems, and other smart devices
- Monitor error conditions and issue real-time alerts
- Download files to remote devices
- View customer usage reports
User Management
- Manage users with role-based access control
- Profile management provides personalization
Order Management
- Sell products from kiosks or POS devices
- Real-time customer service inquiries
- Web-based sales reports
- Campaign management for pricing discounts,
convenience fees and coupon issuance
File Management
- Manage download of files to remote devices
- Background downloads keep kiosks available for use
Digital Signage
- Manage advertisements / playlists
- Integrated weather and news feeds
Web-based Ticketing
- Integrate with web sites
- Print-at-home tickets
Product Manager
- Manage a wide variety of products with user-definable attributes
- Serialization provides sales of tickets and
other electronic deliverable products - Maintain hierarchical catalogs of products
- Flexible pricing structure
Pre-paid Card Management
- Assign pre-paid cards to customers
- Assign cash value and products to pre-paid cards
- Utilize pre-paid cards for purchases and access control
Customer Manager
- Maintain customer information
- Associate customers to sales
- Customer profiles allow personalization
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